Our Customers Say

Midlands Lock & Key place picture
4.9
Based on 138 reviews
Steve Newman profile picture
Steve Newman
2 months ago
Ken arrived promptly and professionally to address all necessary repairs and deadbolt exchanges, as well as rekeying all the locks. He also recommended a replacement key code deadbolt lock, which I purchased and he installed at a reasonable price. As new residents, he graciously provided recommendations for a painter and cabinetmaker, both of whom proved to be excellent choices. Thank you, Ken!
Jim Sexton profile picture
Jim Sexton
3 months ago
Very professional! Excellent and thorough workmanship. Very reasonable pricing. And a pleasant fellow.
Ed Duncza profile picture
Ed Duncza
7 months ago
Ken was fast to respond and did a great job!
Jessica Solomon profile picture
Jessica Solomon
7 months ago
Ken did a great job adding our dead bolt to our door and was so efficient with getting our locks changed. He was able to come out next day which we really appreciated after moving in. Highly recommend Midlands Lock & Key!
Rachel Passer profile picture
Rachel Passer
1 year ago
Excellent service! Ken was fast, professional, and easy to work with. I would absolutely recommend him. Thanks for getting back to me so quickly and kudos for a job well done.
Dr J Karoly profile picture
Dr J Karoly
1 year ago
I’ve called 6 times in the last 2 days without a reply. I only left 2 messages of the 6 calls. 1 message each day.
I called at 9:00am, 12:00 noon and 4;00 pm each day. I would think it wouldn’t take several days for a return call unless someone was sick.
Bob Johnson profile picture
Bob Johnson
1 year ago
Ken is seriously GREAT at this. He arrived promptly, knows his business well and is a great guy, honest and professional. I highly recommend him.
Amanda Dietrich profile picture
Amanda Dietrich
1 year ago
Highly recommend Ken at Midlands Lock & Key! I just purchased my first home and he came out to rekey all the doors. He was able to get out extremely quick (2 days after calling) and did a fantastic job. Very professional. He went above and beyond and it is greatly appreciated. He managed to work some magic and help me keep a beautiful classic deadbolt that was broken on the front door. Really great experience with top quality work. I’d call him for any locksmith needs.
Nicole Ball profile picture
Nicole Ball
1 year ago
Very professional, knowledgeable, and friendly! Will definitely using their services again! Walked me through to make sure I knew how my new lock functions!
Tim Horvath profile picture
Tim Horvath
1 year ago
Had a problem with our electronic keycard locks, and Ken came through again and fixed us right up! Same day, so our medical facility could function properly! Thanks Ken!
Response from the owner
1 year ago
Always appreciate the business you guys send me. Thanks for taking the time to post a review!
Lisa Maylath profile picture
Lisa Maylath
1 year ago
Kudos to midlands lock and key

They answered the phone immediately when I called and offered advice on how to get my Locked house. They met me 2 hours later and changed out the locks for a reasonable price on a Friday afternoon.
Response from the owner
1 year ago
Glad I could get you taken care of this afternoon. Always appreciate customers taking the time to post a review so thank you very much!
Catherine Hope profile picture
Catherine Hope
1 year ago
Great experience! Ken was on time, personable, and professional. My dog loved him!
Response from the owner
1 year ago
Thanks for taking the time to post a review Catherine!
Christina Lowe profile picture
Christina Lowe
1 year ago
Truly 5-star service from start to finish. Ken answered the phone immediately and was able to come to our business the following afternoon. He arrived at the time he estimated he would, explained everything thoroughly, and charged a very reasonable rate. He was honest, fair, and knowledgeable. I highly recommend him!
Response from the owner
1 year ago
I appreciate the business Christina. Let me know if you guys have any issues.
Michaelann Large profile picture
Michaelann Large
2 years ago
Ken responded quickly and was able to get our door unlocked. So very thankful that he was able to get things taken are of quickly. Very thankful for his great work.
Response from the owner
2 years ago
I appreciate the business Michaelann and thanks for taking the time to post a review
S S profile picture
S S
2 years ago
Ken was amazing. We needed 3 exterior doors rekeyed after we moved in last night. He came in and was done in less than 15 min. Crazy fast and super knowledgeable and professional. Would use him again, no hesitation!
Response from the owner
2 years ago
Appreciate you taking the time to post a review. Let me know if you guys have any problems or future needs.
Ken was quick, efficient and professional rekeying our house. I hope to never need him again, but I'm proud to know that he's available and accessible if necessary.
Response from the owner
2 years ago
Thanks again for the business. Any issues please let me know
Cathy Jordan profile picture
Cathy Jordan
2 years ago
Fast and curious service. I’ve used Midland’s Lock and Key for years. They are my first and only go to when I need to rekey and house.
Response from the owner
2 years ago
Always appreciate the call Cathy. Any problems please let me know
melinda allread profile picture
melinda allread
2 years ago
Ken did a great job! He was fast professional and i highly recommend!
Response from the owner
2 years ago
Thanks for the call Melinda. Let me know if you have any issues
Annette Ellisor profile picture
Annette Ellisor
3 years ago
Midlands Lock & Key did THE best job on replacing an old deadbolt, door entry handleset, and lever on my house today. Ken educated me on questions I had about the best replacement I should use since my door gets a lot of sun. I cannot say enough nice things about them. They are professional, took extra precautions to protect my floors and house while working! I will forever use them for any of my projects that involve locks and security measures.

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For Residential or Commercial Locksmith Services call
803.794.5844 and ask for Ken Tynes.
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